Privacy Policy

Effective Date: August 26, 2026

Desert Vale Plumbing (“Desert Vale Plumbing,” “we,” “us,” or “our”) provides plumbing services to homeowners, renters, property managers, and commercial customers throughout Queen Creek and nearby East Valley communities, Arizona. This Privacy Policy explains how we collect, use, share, and protect information when you visit plumbinginqueencreek.com (the “Site”) or contact us to request plumbing service.

By using the Site or submitting information to us through a form, phone call, or email, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site or submit personal information to us.

Who We Are

Desert Vale Plumbing is a locally owned, family-owned plumbing company based at 22180 S Scotland Ct, Queen Creek, AZ 85142. You can reach us at help@plumbinginqueencreek.com or by calling +1 (888) 395-2416.

Information We Collect

We collect information in a few different ways: information you give us directly, information collected automatically when you browse the Site, and information we may receive in connection with providing plumbing service.

Information you provide to us.

When you request a quote, schedule service, or contact us through a form, phone call, text message, or email, we may collect:

  • Your name
  • Phone number
  • Email address
  • Service or property address
  • Details about the plumbing issue or service you’re requesting
  • Any other information you choose to include in a message to us

Information collected automatically.

Like most websites, plumbinginqueencreek.com may automatically collect limited technical information when you visit, such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This information is typically collected through standard web server logs and, where used, cookies or similar technologies (see “Cookies and Similar Technologies” below).

Information related to service calls.

If you call or text our main phone line, standard call and message data (such as the number dialed, call duration, or message content) may be recorded or logged as part of normal telephone and business operations.

How We Use Your Information

We use the information we collect for purposes that support running our plumbing business and this Site, including to:

  • Respond to service requests, quote requests, and general inquiries
  • Schedule and coordinate plumbing service, including 24/7 emergency plumbing and same-day appointments where available
  • Communicate with you about an active or requested service call
  • Maintain internal business, scheduling, and customer records
  • Operate, secure, and improve the Site
  • Comply with applicable laws, regulations, or legal requests

We do not use the information you submit to us for automated decision-making that produces legal or similarly significant effects.

How We Share Information

We do not sell your personal information. We may share information in limited circumstances, including:

  • Service providers. With third parties who perform functions on our behalf, such as website hosting, scheduling tools, or communications platforms, solely to help us operate the Site or deliver plumbing service.
  • Legal and safety reasons. When we believe disclosure is required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Desert Vale Plumbing, our customers, or others.
  • Business transfers. If Desert Vale Plumbing is involved in a merger, acquisition, or sale of business assets, customer information may be transferred as part of that transaction, subject to this policy or a successor policy.

We do not knowingly share your personal information with third parties for their own independent marketing purposes without your consent.

Cookies and Similar Technologies

The Site may use cookies or similar tracking technologies to support basic site functionality, remember your preferences, and understand general site usage. Most web browsers let you control or disable cookies through your browser settings. If you disable cookies, some parts of the Site may not function as intended.

Text Messages and Phone Communications

If you provide your phone number to request service, ask a question, or communicate with us, Desert Vale Plumbing may contact you by phone or text message regarding your inquiry or scheduled service. Message and data rates may apply based on your carrier and plan. You can ask to stop receiving text communications from us at any time by replying “STOP” to a text message or by contacting us directly at help@plumbinginqueencreek.com or +1 (888) 395-2416.

Data Retention

We retain the personal information we collect for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to your inquiry, providing requested plumbing service, maintaining business records, and complying with applicable legal, accounting, or recordkeeping obligations.

Data Security

We use reasonable administrative and technical measures intended to help protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security of any information you submit to us.

Children’s Privacy

The Site is intended for use by adults seeking residential or commercial plumbing services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can address it.

Third-Party Links

The Site may contain links to third-party websites that are not owned or controlled by Desert Vale Plumbing. This Privacy Policy applies only to plumbinginqueencreek.com. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review the privacy policy of any site you visit.

Your Choices and Rights

You have choices about the information you share with us, including:

  • Access or correction. You may contact us to ask what information we have associated with your name or to request a correction.
  • Deletion. You may ask us to delete personal information we hold about you, subject to any legal or business recordkeeping requirements.
  • Communication preferences. You may opt out of text or promotional communications at any time using the methods described above.

Arizona does not currently impose a comprehensive statewide consumer privacy law comparable to those in some other states. If you are a resident of a state with specific privacy rights under applicable law, you may have additional rights regarding your personal information; contact us using the information below and we will respond consistent with applicable legal requirements.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Desert Vale Plumbing handles your information, contact us: